Plain-language summary: Dental Assistant Pro is software for dental practices. You own your data. We store it securely. You pay monthly. Either side can cancel. Don't misuse the platform.
Dental Assistant Pro ("the Service", "we", "us") is operated by DentaPro Ltd. We provide cloud-based practice management software for dental clinics and their patients.
By creating an account or using the Service, you agree to these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users: clinic owners, staff members, and patients accessing the patient portal.
You are responsible for keeping your login credentials confidential. You must notify us immediately at support@dentapro.org if you suspect unauthorised access to your account.
Each clinic account (tenant) is isolated. Your data is not accessible to other clinics on the platform.
You agree not to:
Dental practices using this Service act as the data controller for their patient records. DentaPro Ltd acts as the data processor. We process patient data only on your instructions and in accordance with our Privacy Policy and applicable data protection law (including GDPR).
You are responsible for obtaining appropriate patient consent for processing their data within the platform.
Access to the Service requires a paid subscription. Billing is processed monthly or annually via Stripe. Prices are shown on our pricing page and may be updated with 30 days' notice.
Subscriptions renew automatically unless cancelled before the renewal date. No refunds are issued for partial billing periods.
New accounts may access a free trial period as indicated at sign-up. At the end of the trial, you must subscribe to continue using the Service. Trial data is retained for 30 days after trial expiry.
We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses arising from downtime.
You own your data. All patient records, appointments, invoices, and clinical notes entered into the Service remain your property. You may export your data at any time by contacting support.
Upon account termination, your data is retained for 90 days, after which it is securely deleted.
The Service, its design, code, and content are owned by DentaPro Ltd and protected by copyright. Nothing in these terms transfers intellectual property rights to you.
To the maximum extent permitted by law, DentaPro Ltd is not liable for indirect, incidental, or consequential damages, including loss of profits or data. Our total liability in any 12-month period is limited to the fees you paid us in that period.
The Service is a management tool and does not provide medical advice. Clinical decisions remain the responsibility of the licensed dental professional.
You may cancel your account at any time from within the platform or by emailing support@dentapro.org. We may suspend or terminate your account if you breach these Terms or fail to pay.
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Service after that date constitutes acceptance.
These Terms are governed by the laws of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cyprus.
Questions about these Terms? Email us at support@dentapro.org.